Privacy Policy

Overview

The Website is operated by Vividbyte Enterprises Private Limited, a private limited company incorporated in India ("11scorers", "us ", "we ", or "our "). We will refer to the services we provide through the Website as "Services". Any references to "you" or the "User" shall refer to you as the Services user. In these Terms of Use 11scorers, you are collectively referred to as the "Parties".

Privacy is of utmost importance to us. It is essential that we disclose our privacy practices clearly and transparently to you. This privacy policy explains how we collect, use and disclose personal information, personally identifiable information, and other data we collect from you when you access this Website. This Privacy Policy does not apply to third-party websites or applications. Please be aware that you will be visiting any third-party sites and apps at your own risk, as outlined in their respective terms of use and privacy policies.

This Privacy Policy may be changed, modified, amended, terminated, or replaced at any time at our discretion. Changes, modifications, amendments, or terminations to this Privacy Policy will be effective immediately upon their posting to the Website. Periodically reviewing the Privacy Policy, as described on the Website, is encouraged. We request that you refrain from using the Website if you disagree with the terms of this Privacy Policy.

The information you provide will not be used or shared in any way other than as described in this Policy. The information you provide will be used to operate and improve this Website. As a condition of using the Website, you agree to the collection and use of information as described in this Privacy Statement.

This Privacy Policy is to be read with and is an integral part of our Terms and Conditions available at "Terms and Conditions" Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Data Collection

We may collect certain personally identifiable information ("PII") about you when you access our Website. Your PII can include your name, phone number, postal address, email address, and other information that can be used to identify you alone or in conjunction with additional information specifically. However, the term PII does not include aggregated data that cannot be identified on its own.

While using the Website, we may collect information such as:

  • Information provided by you
  • You may be asked to provide us with certain information such as your name, email address, mobile number, and payment preferences. Furthermore, if you contact us through the Website or through email, any information you provide will be collected.

  • Log Data
  • Every time you visit the Website, your browser and device send us the information ("Log Data"). In addition to your IP address, geolocational data, browser details, domain servers, device ID and model number, details of your operating system, and other information, this Log Data contains an array of information. Our Website also collects data on the specific pages you visit, the time and date of your visit, the duration of your visit, the default language, the user's preferences, and other similar usage related statistics. To keep track of future visits to the Website, we may assign a unique identifier to each user.

  • Cookies
  • Using our Website may grant us access to information through cookies. A cookie is a small piece of data transferred to your browser or device that allows our systems to recognize your browser or device and collect certain information. By using cookies, we can, for example, compile data about our operations and display relevant advertising to you or according to your preferences based on previous activities in order to enhance your experience on this Website.

If you use a password to access our Services or any third-party services, you are responsible for safeguarding the password and for any actions or activities under the password. We strongly recommend you do not divulge your password to anyone. In case of a security breach or unauthorized access to your account, you must notify us immediately. We aren't usually the ones that handle any liabilities incurred due to misuse of your account password.

In addition to cookies, we might also send unique anonymous identifiers to your browser or device, which we might use to collect data about your device to create and store a unique identity for fraud prevention, security, and authentication.

Cookies are usually accepted by default on most browsers and devices. You can change your settings to refuse all cookies or indicate when a cookie is being sent. If cookies are disabled on your browser or device, it is possible that some of the features on our Website will not work properly.

It should be noted that clicking on a link to a third-party service may cause cookies to be installed on your computer or mobile device. The Privacy Policy does not cover the transmission of cookies by third parties except for those cookies sent to you by intermediaries authorized by us for that purpose.

We are not responsible for the data collected by such third parties. We request that you review and understand the relevant privacy policies of these third parties before using their services.

Information provided by others

Our goal is to provide you with a better user experience, show you relevant ads, or optimize the Website's operations. We may combine information about you we already have with information we obtain from other sources. Other sources of information may include customer support or enrollment information, page views, search terms and search result information, and credit or identity information.

Apart from the above information, there is no sensitive information that we collect, such as financial information, political opinions, health-related information, or any information related to race, caste, language, or religion (collectively, "Sensitive Personal Information"), unless you provide it voluntarily or it is required by law.

Information Utilization

We use your PII and other information collected from you for the following purposes:

  • Providing you with the proper functionalities of the Website;
  • To track your usage of the Website and customize it according to your needs;
  • Send you communications pertaining to the Website or your use of the Website, based on your notification settings;
  • To provide you with support services, including email, phone, push notifications and messages on the Website;
  • Providing technical support, including Website updates;
  • Enhance the features, functionality, and quality of the Website;
  • Ensure the stability of the Website through auditing, research, and analysis;
  • Improve the security of the Website;
  • Conduct marketing analysis to determine the specific pages or features of the Website that could be optimized;
  • Ensure disaster recovery readiness by backing up our systems;
  • Protecting our rights and property as well as those of other users;
  • To offer customized ad experience by us or google ads;
  • Combining your PII with information derived from other sources and publishing summaries, whether online or offline;
  • Provide information to third parties providing services to support our Website;
  • To communicate promotions and other offers, and for the purposes of advertisements;
  • To detect and prevent fraud and other illegal activities on the Website and to prevent violations of our Terms and Conditions;
  • To comply with legal requirements, exercise our legal rights, and defend against any legal claims in order to protect our interests or those of others; and
  • As may otherwise be necessary to enforce the terms of this Privacy Policy and the Terms and Conditions.
Information storage

Information you provide to the Website may be stored and processed on computers located outside India, and by using the Website, you unequivocally consent to such storage and processing. By using the Website or disabling your use of the Website, you understand and consent to the fact that we may continue to store your information.

Your information may be stored on your browser or device for retrieval and utilization in the future. The security of data stored on your device, browser, and other components is dependent on the security features offered by those components. In addition, you understand and agree that we are not responsible if access to your browser or device is compromised, information is lost, theft occurs, or exploits or logic attacks occur on your browser or device through malware or other software or hardware outside our control.

While we take steps to protect your PII and other information, remember that no electronic storage method or transmission over the Internet is 100% secure. Although we strive to safeguard your information using commercially acceptable and standard procedures, including internal reviews of our data collection, storage, processing and security measures, we cannot guarantee absolute security. Your PII and other information are provided to us at your own risk.

Information disclosure and sharing

Third parties may be employed to facilitate the operation of the Website, provide Website functionalities on our behalf, assist us in analyzing how the Website is used, serve advertisements to our users, or perform other operations related to our Website. The following situations may lead to your information being shared with third parties:

  • You have given us your consent when you provide us with information for any purpose;
  • When sharing or disclosing your PII or other information is necessary for the Website to function;
  • Displaying advertisements on the Website;
  • In the event that a third party purchases us;
  • If we need to share your private information with an associate entity for any reason, such as a subsidiary, successor, assign, licensee, affiliate, or business partner. We require that these entities process your PII or other information per our instructions and in compliance with the conditions of this Privacy Policy and other appropriate confidentiality and security measures;
  • When your personal information or other information is required by law, a court order, governmental or statutory authorities;
  • To prevent fraud or any violations of laws, statutes, regulations, ordinances, or treaties, the sharing or disclosure of your PII or other information may be necessary;
  • When we need to share or disclose your PII or other information to protect our employees, independent contractors, officers, members, or other users.
  • If otherwise permitted to do so by this Privacy Policy or applicable law.

We ensure that any PII or other information pertaining to Website users shared with third parties such as advertisers, licensees, and content distributors is not private, aggregated or anonymized to prevent users from being identified individually. Suppose such distribution is consistent with this clause and the contents of this Privacy Policy. In that case, we may further distribute your information to a broader audience through third-party sites and services.

While visiting our Website, external advertising companies may serve you advertisements. These companies may use anonymized information about your visits to the Website and other websites to provide advertisements about products or services that you may find interesting.

As part of any sale, merger, or acquisition, your PII or other information may be shared with our parents, subsidiaries, divisions, and affiliates.

We will never sell your personally identifiable information to unaffiliated third parties without your consent.

Retention of Information

We will archive your PII when you deactivate the Website. Archived information will be retained indefinitely in a secure database for record-keeping purposes. For analytics purposes, non-personally identifiable information will be retained indefinitely. We will, however, destroy any Sensitive Personal Information collected by us, if any, upon such deactivation.

Our Terms and Conditions and applicable laws require that we collect and retain certain information in order to detect, investigate, and prevent fraud, cheating, and other violations ("Breach(es)"). We use this data exclusively to detect, analyze, control, and, if necessary, respond to such breaches. We store it only for the minimum amount of time required for dealing with them. Suppose the data indicates that such a breach has occurred. In that case, The data will also be stored in order to establish, exercise or defend legal claims until the legal matter related to it has been resolved or until the relevant limitation period has expired. In the event of a data breach, we may not disclose particular data to you if doing so will compromise our legal rights and prevent us from detecting, investigating or preventing such breaches.

Changes to this Policy

Our Privacy Policy may be updated from time to time. The Privacy Policy is available on the Website, and you agree to review it periodically. You will be notified of material changes through this page when you access the Website. If any changes are made to this Privacy Policy, they become effective following their posting on this page. Please do not continue to use the Website if you do not agree to any change.

Children's Online Privacy Protection Act compliance

Privacy protection for very young children is critical. We do not collect or maintain information on our Site from those we actually know are under 13, and no part of our Site is designed to attract anyone under 13.

Contact us

Should you have any questions or grievances regarding this Privacy Policy, please get in touch with our customer care team, as provided below: support@11scorers.com and 9019237871.

Contact Us

Vividbyte Enterprises Private Limited

NO 883/887, Chinmayee Arcade, 10TH A CROSS, RBI LAYOUT, JP Nagar Phase 7, Bengaluru, Bengaluru Urban, Karnataka, 560078

support@11scorers.com

9019237871

DISCLAIMER: We make no guarantee as to the merchantability or fitness of any of the website's functions. 11scorers is also not responsible for the continuity of service when an interruption occurs.